FEEDBACK & RESOLUTION
Submit a complaint
We take concerns about our services and certification activities seriously. Use this form to provide the information we need to review your complaint fairly and confidentially.
Handled confidentiallyReviewed impartially
Not sure whether this is a complaint? Contact us at info@hqc-denmark.dk.
What happens next
- 1Submit
Provide the details and supporting evidence.
- 2Acknowledgement
We confirm receipt and explain the next steps.
- 3Review
The information is assessed by the appropriate HQC team.
- 4Outcome
We communicate the result and any follow-up actions.
Common questions
Can I save and return later?
Use Save draft to store the current text on this device. File selections cannot be saved.
What information should I include?
Include the relevant people, dates, references, sequence of events and supporting evidence.
How will my information be used?
Information is handled confidentially and used to assess and manage the complaint.