Frequently asked questions

Halal certification is an assessment of products, ingredients, processes and relevant controls against the applicable halal requirements.

Manufacturers, processors, service providers and other organizations seeking halal certification for an eligible scope may apply.

Many authorities, customers and destination markets require recognized evidence that products and processes meet applicable halal requirements.

Use the online Application page to provide company details, requested scope, sites and operations, halal-risk information and the applicant declaration.

Prepare company and site information, product and ingredient details, process flows, supplier documents, target markets and existing certifications.

The application flow is designed in clear steps. Keep the information and supporting documents you need available while completing it.

Yes. Contact HQC with your certificate details and requested change so the appropriate review route can be confirmed.

Yes, when the sites belong to the requested certification scope. Each location and its activities must be identified for review.

HQC reviews the application and scope, confirms the applicable requirements and coordinates the next assessment steps with the applicant.

This depends on the certification scope, activities, sites, risk profile and applicable scheme or authority requirements.

Timing depends on the application scope, documentation, products, processes, site readiness, audit findings and any required follow-up. HQC confirms the applicable process after reviewing the application.

HQC identifies the relevant findings and required evidence. Certification can proceed when applicable requirements and follow-up actions are satisfactorily addressed.

No. Certification is issued only after the applicable assessment and certification requirements have been successfully completed.

HQC determines the applicable reference standard during application review based on your sector, products, activities and intended markets.

Yes. Products intended for several markets may need to satisfy more than one authority or market requirement.

Accreditation assesses a certification body's competence, recognition concerns acceptance in a market context, and standards define technical and procedural requirements.

Share the product category and intended destination with HQC so the current recognition and certification route can be reviewed.

Certified organizations must continue meeting the applicable requirements and complete any surveillance, renewal or change-review activities required by their certification scope.

Report significant changes to products, ingredients, suppliers, processes, ownership, sites, outsourced activities or target markets before relying on the existing certificate.

Contact HQC with the proposed products, activities or sites. The extension must be reviewed and approved before it is included in the certified scope.

Use the Complaints page or contact HQC in writing. Clearly identify the matter and provide enough information for it to be assessed.

Include your contact details, the organization or service concerned, relevant dates, a clear description and any supporting documents.